Privacy Policy

 

Privacy Policy

Last updated: 11/2025

This Privacy Policy describes how Core Collab Europe (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from corecollabeurope.com (“the Site”).

1. Personal Information We Collect

a) Information You Provide

When you make a purchase or attempt to make a purchase on our Site, we collect:

  • Name

  • Billing and shipping address

  • Payment information (processed securely via Shopify or approved payment providers)

  • Email address

  • Phone number

  • Order details

b) Device Information

When you visit corecollabeurope.com, we automatically collect:

  • IP address

  • Browser type

  • Time zone

  • Cookies

  • Pages or products viewed

  • Interaction data (e.g., clicks, scrolls, navigation behavior)

c) Cookies

We use cookies and similar technologies to:

  • Keep your shopping cart saved

  • Improve site performance

  • Analyse visitor interactions

  • Support personalised marketing

You may disable cookies through your browser settings, but some functions may not work correctly.

2. How We Use Your Personal Information

a) Order Processing

We use your information to:

  • Confirm and process your order

  • Arrange shipping

  • Provide tracking updates

  • Handle returns, refunds, and customer support

b) Improving Our Store

We analyse user behavior to:

  • Improve product offerings

  • Optimise website performance

  • Enhance customer experience

c) Marketing Communications

With your consent, we may send:

  • Promotional emails

  • Special offers

  • Product announcements

You can unsubscribe at any time.

3. Sharing Your Personal Information

We share your personal data only with trusted partners necessary to operate our business:

a) Shopify

Core Collab Europe runs on Shopify. Shopify stores and manages your data securely according to their own Privacy Policy.

b) Payment Providers

Your payment information is processed securely through:

  • Shopify Payments

  • PayPal

  • Stripe
    (or other payment processors available on our site)

We do not store full credit card details.

c) Shipping & Fulfillment Partners

To deliver your order, we share shipping details with:

  • Logistics companies

  • Couriers

  • Fulfillment centers

d) Analytics & Advertising

We may share limited data with:

  • Google Analytics

  • Facebook/Meta

  • TikTok Ads

  • Other marketing platforms

This helps us understand site performance and provide relevant advertising.

We never sell your personal data.

4. Legal Basis for Processing (GDPR – for EU customers)

If you are located in the European Economic Area (EEA), we process your information under:

  • Contract necessity – to fulfill your order

  • Legitimate interests – such as improving site performance

  • Consent – for marketing emails and cookies

  • Legal obligations – such as tax and accounting requirements

5. Your Rights (GDPR & Other Privacy Laws)

You may have the right to:

  • Access the personal data we hold

  • Request corrections

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

  • File a complaint with your local data authority

To exercise any of these rights, contact us at:

📧 hello@corecollabeurope.com

6. Data Retention

We retain order information for record-keeping, tax, and legal obligations unless you request deletion of certain data (e.g., marketing preferences).

7. International Transfers

Your data may be transferred outside your home country (for example, to fulfillment partners or service providers). These transfers comply with applicable privacy regulations such as GDPR.

8. Security

We take reasonable steps to protect your personal information, including:

  • Encrypted data transmission

  • Secure servers

  • Restricted access

  • Shopify’s built-in security protections

No method of transmission is completely secure, but we use industry-standard measures.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted to this page with a new “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

📧 hello@corecollabeurope.com
🌐 corecollabeurope.com